Active contact

Personal data
Active contact

Personal Data

data controllers and data controllers

The owner of the personal processing data collected through this site is Active Contact, whose head office is located at 2 Rue de Guinée, Tunis, 1002, Tunisia, the company that designed the site, who manages it and who decides on its configuration and its evolution also according to its activity and services. The personnal data collected through the site may also be processed by third parties,companies in the active contact group or service providers acting on behalf of Active Contact, designated as data controllers, who will process the data in accordance with the purpose for which the data was collected.

Necessity and essential characteristics of the data

Through this site, personal data are collected and stored only when it is essential to achieve the objectives stated in this policy or in the individual information on the site in the correspondence of the data collection masks. For users you can browse the site without registering and being identified. The site has been designed to respect the users anonimity. The Active Contact policy is to avoid the personal data collection when the objectives pursued in individual cases can be achieved by the use of anonymous data (as,for example, in the aggregated analysis of the navigation on the site, performed on a statistical basis with web analysis tools and avoiding to analyze the navigation traces of individual users)

purpose of treatment

Les données personnelles des utilisateurs seront traitées pour répondre aux demandes d’information et de matériel des utilisateurs, pour mettre les utilisateurs en communication avec les fonctions commerciales des sociétés du groupe.
La collecte des données d’identification et de contact – lorsque cela est nécessaire pour des fonctions individuelles – sera précédée d’un document d’information spécifique qui illustrera la finalité de l’utilisation de ces données.

Type of Data

The personnal Data of the users who write to Active Contact are the contact data (such as the e-mail address and the telephone numbers) and the data relating to the messages transmitted to the operators on the site.Unregistered user data are informations that allows you to identify the data subject only indirectly and when needed, for example for a request from the courts and the police (for example, for data that allows you to associate activities and navigation on the site of an anonymous user to the IP address, that is to say the Internet protocol which is an identifier of the computer or the device (for example smartphone, tablet) from which you sailed or activities on the site).
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Your personal data will be processed automatically during the time and to the extent necessary to achieve the individual objectives for which it was collected.
The Active Contact site is protected against potential computer attacks and unauthorized access by appropriate security measures, aimed at ensuring the integrity, confidentiality and availability of operators data present on the site with pages dedicated to them, as well as data from registered users who visit the site.

Despite its efforts to ensure adequate security, Active Contact can not guarantee to its users that the security measures adopted for the website and the transmission of data and information totally exclude any risk of unauthorized access or loss of data. Users are advised to check that their computer or device (eg smartphone, tablet) is equipped with technological devices that are suitable for protecting the transmission of data on the network, both at the input and at the output (such as updated antivirus systems) and their ISP has taken appropriate measures to ensure the security of data transmission over the network.


In accordance with EU Regulation 679/2016, interested parties have the right at any time to obtain confirmation of the existence or not of such data and to know their content and origin, to verify their accuracy or to request the integration, updating or rectification. The subjects which the personal data refer to also have the right to ask for the cancellation, the transformation into anonymous form or the limitation of the treatment, and to oppose in any case to their treatment.


If you wish to exercise the above rights, you can write to the Data Protection Officer (DPO) designated by Active Contact by writing to the address of Active Contact’s head office, or by sending an email to the address


If you find that your rights have been violated, you can contact the competent supervisory authority in accordance with the art. 77 of EU Regulation 679/2016. This is without prejudice to the possibility of appealing to the judicial authorities.