Call Center in Tunisie : Active Contact
Created in 2006 by a team of customer service experts, Active Contact has quickly confirmed its position as a major provider of Nearshore customer experience for European companies. Our call center has two sites in Tunis totaling 620 positions.
Specialized in offshore outsourcing, we have developed a global multichannel offer that covers the entire life cycle of the customer, from strategy design to customer support, through our call center in Tunisia.
Year of creation
customer interactions handled per year
We capitalize on all channels to create value, enrich the experience and convert opportunities into sales.acquisitionc
Omni-channel customer experience
Our staff accompany you and guide you on the choice of channels in order to simplify the customer journey and deploy the whole operationallyacquisition
At Active Contact, we follow a customer Debt recovery process to secure your cash flows and reduce the impact on the financial balance while being careful not to break the link established with the customer.acquisitionc
We offer multilingual customer advisers who immerse themselves in your values and culture to become the best ambassadors of your brandserviceclient
We assist our clients in the design of their strategy and in the implementation of results-driven digital actions, social media, e-mailing, web call back, click-to-chat, click-to-call …
Our pole “Digital IT” allows you to have a team of dedicated engineers, recruited and trained according to your requirements …
Our partners trust us
Work at Active Contact
Interested in working with us?
We are constantly looking for talent to support the growth of our clients. We’ll be happy to help you grow and learn in our company.
Join our amazing team today! See our open positions, just apply!